Most in-stock orders are delivered within 10-14 business days, unless otherwise stated. Please allow additional time for orders placed during the holiday season and shipping outside the continental U.S.
We do not offer shipping outside of the United States and Canada at this time.
Returns & Refunds
We will not grant a refund or credit, or replace a product unless the product was misprinted, the product was damaged, or the product does not match the fulfillment information.
In order to request a refund, credit, or replacement, you must send a photograph, a brief explanation of the problem, and your order number to firstname.lastname@example.org within 30 days of delivery. To be eligible for a return, your item must be defective or unused and in the same condition that you received it. All returned items are subject to inspection prior to processing.
We only replace items if they are defective or damaged due to our error. If you need to exchange your item for the same item but a different size, send us an email with your order number at email@example.com for further instructions. You will be responsible for paying for your own shipping costs for returning your item.
NOTE: Please refer to the Shipping & Returns Policy below for full terms and information.
Shipping & Returns Policy
By using the Daily Wire Shop (the “Service”) or purchasing any item thereon, you agree to this Shipping & Returns Policy (the “Policy”). We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by The Daily Wire, LLC (“The Daily Wire”). The headings used in this agreement are included for convenience only and will not limit or otherwise affect this Policy.
Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to the Policy. We have made every effort to accurately display the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right but are not obligated to limit the sales of our products or use of the Service to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of The Daily Wire. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Billing Upon Order Placement
By placing any order, you agree that you are making full prepayment therefore, and you consent to being charged immediately, regardless of when any purchased item will be shipped.
Accuracy of Billing or Account Information
We reserve the right to refuse any order you place with The Daily Wire. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed. For more detail, please review our Returns terms below.
The warehouse processing times are different for each item in your order. Most in-stock orders are shipped within 10-14 business days (Monday through Friday, not including holidays) following order placement unless otherwise stated in the product’s shipping description page, and in your order confirmation email next to each item purchased. Because each purchased item requires a specific warehouse processing time, certain products may delay the shipment of your entire order. Estimated shipping times displayed at checkout do not include processing time. Orders received after 2 pm EST will begin processing the next business day. Saturday and Sunday orders will begin processing on the following Monday, excluding federal holidays.
Once your order leaves our warehouse, standard domestic shipping takes 3-7 business days on average for delivery on domestic orders to the contiguous U.S. Please allow additional time for orders placed during the holiday season. Due to large volumes of shipments all carrier services will be delayed. Lightweight packages (under 9lb) are shipped via FedEx SmartPost. Heavier packages (over 9lb) are shipped via FexEd Ground Service. Smartpost packages are typically transferred from FedEx to USPS for final mile delivery. Orders shipping to Hawaii, Alaska (7-14 days) and to military base APO/FPO (up to 4 weeks) will take additional time. Please note, a small number of items in our store ship directly from the vendor regardless of any other items in the order. Items that ship directly from a supplier are noted in the shipping product descriptions, and in your confirmation email. Additional shipping rates may apply to these items.
We do not offer shipping outside of the United States and Canada at this time.
Though we try our best to get orders out as quickly as possible, we cannot guarantee your order will arrive within a specific time frame.
Returns & Refunds
We will not grant a refund, credit your account, or replace a printed product unless:
- The product was misprinted
- The product was damaged
- The product does not match the fulfillment information (e.g. the printed image is incorrect or placed incorrectly, the product is the wrong size, color, or type, etc.).
We have the sole discretion to grant a refund (including the refund method), credit your account, or replace a product. In order to request a refund, credit, or replacement, you must send a photograph and a brief explanation of the problem to firstname.lastname@example.org within 30 days of delivery. Return or exchange requests made more than 30 days after delivery will not be honored. Gift cards and gift vouchers are non-refundable.
For clarification, we will not grant a refund, credit your account, or replace a printed product solely because
- It was unsatisfactory for any reason (excluding the matching of the provided fulfillment information)
- The shipping provider did not complete delivery/the delivery was late.
In such cases, you must place a new order, or the recipient of the individual order must attempt to resolve the delivery dispute with the shipping provider.
To be eligible for a return, your item must be defective or unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase. There are certain situations where refunds are not granted:
- Any item not in its original condition is damaged for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
- Proof of purchase cannot be verified
- Item has been washed
- Items have been worn, are dirty, or have the smell of cologne or perfume
All returned items are subject to inspection prior to processing. Returns are not accepted unless the customer first obtains a return merchandise authorization from The Daily Wire. Please email email@example.com with your order number for further refund instructions.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 3 business days. The cost of shipping that was originally paid to ship your items will not be refunded. The customer shall be responsible for all freight charges, duties, and tariffs in returning a product to The Daily Wire’s designated facility.
It may take some time before your refund is officially posted. Unfortunately, we cannot control the amount of it takes for your bank or credit card company to show that the refund is posted. There is often some processing time before a refund is posted. If you have not received an expected refund, we recommend the following:
- First, check your bank account.
- Next, contact your credit card company.
- Next, contact your bank.
- If you have done all of this and still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged due to our error. If you need to exchange your item for the same item but a different size, send us an email with your order number at email@example.com. Once we receive your email we will give you instructions intended to expedite the handling process. Please send your item to:
The Daily Wire
7200 Industrial Row Dr
Mason, Ohio 45040
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initially shipping your item or items will be deducted from your refund. This is true even if the shipping of your product qualifies for free shipping. The costs of shipping will always be deducted from your refund, even if you were not originally charged for shipping.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item, and by shipping an item you assume the risk of any loss or damage.
DISCLAIMER OF WARRANTIES
Your access to and use of the Service or any product purchased thereon is at your own risk. YOU UNDERSTAND AND AGREE THAT THE SERVICE AND ALL PRODUCTS ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, THE DAILY WIRE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Changes to Policy
You can review the most current version of this Policy at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of this Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to this Policy constitutes acceptance of those changes.
Questions about this Policy should be sent to us at firstname.lastname@example.org.